po999's Privacy Policy
Your personal information is completely safe with us. Learn in detail here how we collect, use, and store data.
po999 ("we", "us") places the highest importance on the privacy of users in Bangladesh. This privacy policy explains what information we collect when you use the po999.lat website, how we use it, and what steps we take to protect your information.
By creating an account on this site or using any of our services, you are agreeing to this privacy policy. We reserve the right to update this policy at any time; continuing to use the site after any changes means you are considered to have accepted the revised policy.
Our platform is operated for users aged 21 and above only. We do not collect any personal information from minors and do not provide them with site membership or services.
Policy Details
1 Information We Collect
When creating an account and using services at po999, we may collect the following types of information.
Personal Identification Information
- Full name and date of birth
- Email address and contact details
- National ID card or passport number (for identity verification)
- Residential address
Financial and Transaction Information
- bKash, Nagad, Rocket, or Upay account details (for transaction processing only)
- Deposit and withdrawal history
- Bonus and promotional activity details
Technical Information
- IP address and browser type
- Device ID and operating system
- Cookie and session data
- Site navigation and usage patterns
Gaming Activity Information
- Bet history and game logs
- Win and loss records
- Preferred game categories
2 How We Collect Information
We collect your information in the following ways:
- Directly provided: Information you provide yourself during registration, verification, or when contacting us.
- Automatic collection: Information collected automatically through cookies, log files, and tracking technologies as you browse the site.
- From third parties: Information received through identity verification agencies or payment gateway providers.
- Fraud prevention systems: Information collected through security and anti-fraud software.
We collect only the information necessary for providing our services and fulfilling our legal obligations. Collecting unnecessary or excessive information is against our policy.
3 Purpose of Using Information
po999 uses your personal information for the following specific purposes:
Account and Identity Verification
We confirm that each account holder is a real person and is at least 21 years of age. Identity verification is essential for the security of our platform.
Financial Transaction Processing
Financial information is used to complete deposits and withdrawals via bKash, Nagad, Rocket, and Upay. The minimum deposit is ৳500 and the minimum withdrawal is ৳800.
Customer Support
Our 24/7 live chat support team uses your information to provide fast and effective assistance.
Fraud and Illegal Activity Prevention
To keep the platform safe, we monitor suspicious activity and take necessary action.
Service Improvement
Usage patterns are analyzed to improve your gaming experience and the performance of the site.
Legal and Regulatory Compliance
We are legally required to comply with applicable laws and regulations and to provide relevant information to the appropriate authorities.
4 Data Storage and Security
po999 has adopted industry-standard security measures to protect your personal information.
Encryption and Security Technology
Our site uses SSL encryption technology, which keeps all data exchanged between your browser and our servers secure. Financial information is always stored in an encrypted state.
Restricted Access
Only authorized personnel can access your information, and their access is limited to only what is necessary for carrying out their responsibilities.
Data Retention Period
Information is retained for as long as your account is active and for the duration of any legal obligations. Even after account closure, some information may need to be retained for specific legal reasons.
Response to Security Breaches
If a data breach occurs, we will notify affected users as quickly as possible and take the necessary protective measures.
5 Sharing Information with Third Parties
po999 never sells, rents, or shares your personal information with third parties for commercial purposes. However, sharing information may be necessary in certain specific situations:
Service Providers
We work with trusted third-party service providers for payment processing (bKash, Nagad, Rocket, Upay), identity verification, and technical support. They are required to comply with our data protection standards.
Legal Obligations
Information may need to be disclosed under court orders, lawful requests from investigative agencies, or other legal obligations.
Fraud Prevention
Relevant information may be shared with the relevant agencies to investigate or prevent fraudulent activity.
Business Transfer
In the event of a business merger or acquisition, your information may be transferred. In such a case, the new owner will be bound to follow this same privacy policy.
6 Cookie Policy
po999.lat uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.
Essential Cookies
These cookies are essential for the basic functionality of the site — maintaining login sessions, security verification, and saving form data. They cannot be disabled.
Functional Cookies
These cookies are used to remember your preferences and settings, such as language preference or game layout.
Analytics Cookies
These cookies are used to collect statistics about site usage to help us improve our services. The data collected remains anonymous.
You can control or delete cookies from your browser settings. However, disabling cookies may limit some functionality of the site.
7 Your Rights
As a po999 user, you have the following rights over your own personal information:
Right to Access Information
You can request to know what information we hold about you at any time. We generally respond to such requests within 30 days.
Right to Correct Information
If there is any error or incompleteness in your information, you can request a correction.
Right to Delete Information
In certain circumstances you can request that your information be deleted. However, we may be required to retain some information due to legal obligations.
Objection to Data Processing
You can object at any time to your information being used for marketing purposes. In that case, we will stop immediately.
How to Exercise Your Rights
To exercise any of the above rights, email us at [email protected] or contact our 24/7 live chat.
8 Responsible Gaming and Data Protection
po999 places the highest importance on responsible gaming. We use data on users' gaming behavior to identify signs of problematic gaming and provide the necessary support.
Information collected for this purpose is used solely for the protection of the user and is not used for any commercial purpose.
To learn more about responsible gaming, read our Responsible Gaming page.
9 Protection of Minors
po999 strictly does not collect or use information from any person under the age of 21. Age is verified at registration, and accounts belonging to minors are cancelled immediately.
If we become aware that a minor has created an account on our platform, all of their information will be deleted immediately and the account will be closed.
If a parent or guardian believes their child is using our site, please contact us at [email protected].
10 Changes to the Policy
We may update this privacy policy at any time due to business changes, legal requirements, or technological developments.
For significant changes, we will post a notice on the site and update the "Last Updated" date at the top of the policy.
We recommend that you visit this page regularly to stay informed about the latest policy. Continuing to use the site after a policy update means you are considered to have accepted the revised policy.
Contact Us
Contact us for any questions, concerns, or requests regarding your information or this privacy policy. Our team provides support in Bengali.